PC Data Backups Frequently Asked Questions

• Some files were not backed up. What should I do? (Open file warning)
• How long should my initial backup take?
• A scheduled backup did not occur or complete. What should I do? How can I see or change the backup schedule?
• How much data am I currently backing up?
• What files can or should I back up? - How do I back up [my software] files?
• Does RDB protect media files (.mp3, .avi, etc.)?
• What is the largest file RDB can back up?
• Can I use PC Data Backups if I have a firewall?
• How do I transfer an account to another computer? How can I re-establish an existing account?
• Can I run an account on multiple computers?
• What if I lose my Personalized Encryption Key? What is my account number and encryption phrase?
• Is there any risk or obligation to try PC Data Backups?
• Can I back up my network drive? - Can I back up multiple computers with one account? How can I back up more than 30 GB?