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Some files were not backed up. What should I do?
PC Data Backups software does not back up open files which were in use by another application when the backup was in
progress. If you are attempting to back up open files, you will see a red warning message on your
Home page indicating "x files were not backed
up" or "Backup Warning! It has been y days since your last totally
successful backup!".
Click the Log tab, double-click the last backup entry, and scroll to the bottom of the
Log Details page to view the path to the files that were not being backed up, and any error
messages that might explain the problem. Files "in use by another application" were open files. Tip: We
strongly recommend that you check the log files regularly
to assure that your backups are occurring as scheduled.
Tip: Write down (or copy using Ctrl-C) the path of the file so you
can easily find it in the Backup View.
If they are not critical data files, you can deselect them from the
Backup View.
If they are critical data files, you can close the applications that are keeping the
files open.
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